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Recruitment process and training of resources

The Resources department is responsible for coordinating, training and managing the team of expert translators and native proofreaders, as well as the backup team. These are the instructions they follow:
  • All translators and proofreaders must be familiar with the terminology relating to the topics, or areas for which they have been contracted. They are provided with links to glossaries and other search tools relating to the required terminology.
  • Webinar training sessions are given by an expert linguist and translator. Emphasis is placed on the requirements, reference material and priority of use; special requirements which must be verified before the delivery of the translation, as well as practical training in the use of specific applications, as is the case with the CaixaBank secure translation tool.
  • Detailed feedback from an expert proofreader, which focuses on any mistakes made and explain the corrections implemented.
  • The PM has a list (dynamic report) of translators based on the results obtained from both internal and external evaluations. Each translator’s or proofreader’s position may vary depending on the results obtained from the evaluations of work perfromed.
Fill out our Online Form
1.
Fill out form send CV
2.
Pre-selection
3.
Test
4.
Collaboration proposal
5.
Add to database
6.
Start of working relationship
7.
Continuous assessment